CitizenFarm.com.sg shares recipes rooted in our Singapore farm, growing fresh organic vegetables with care. Built by Mei, Clara, Jin, and Lucas, this site supports simple cooking, cleaner food, and mindful eating. Trust matters here, not just in the soil, but online too.
This policy explains how we collect, use, and protect your personal details when you visit or interact with our website, services, emails, or recipe content. Using our farm-to-kitchen space means you’re trusting us with your information. We treat that with respect—just like we treat the food we grow.
What We Collect
Your name, email, comments, and questions help us shape better recipes and improve your experience. Signing up for updates, filling out a contact form, or joining a giveaway means we may store:
- First and last name
- Email address
- Messages or recipe feedback you send
- Subscription preferences
Visiting the site may also log basic information like your browser type, device, country, or how long you stayed. That helps us understand what recipes people love and what vegetables might deserve more spotlight.
We do not ask for payment information directly through this site. Should any future purchases be offered (like classes or downloadable recipe books), they’ll be processed securely via a trusted third-party platform. We won’t see or store your credit card number.
What We Collect Automatically
When you visit our site, some information gets collected automatically. This includes your browser type, device, language preference, IP address, country, pages visited, time spent on each page, and how you arrived here. We also see what recipes or farm updates get clicked most.
That information helps us run the site, track bugs, improve recipe layout, and decide what to grow next based on what interests our readers.
We use cookies — small data files that help us remember what you like. Cookies track how visitors move through the site, which pages work best, and where to make improvements. You can turn cookies off through your browser settings, though this may affect how some features behave.
How We Use Your Information
We collect your data to help us run and maintain CitizenFarm.com.sg smoothly, improve performance, and provide you with relevant content, including seasonal recipes and region-specific produce tips. Your information allows us to:
- Understand popular recipes and growing guides
- Respond to legal requests, if necessary
- Address site issues, such as broken links or performance concerns
- Prevent spam, fraud, or misuse of the site
- Share farm updates or news (if you’ve signed up)
- Reach out for feedback if you’ve interacted with us directly
We’ll never spam you or sell your information. If you receive promotional content from us, it’s because you’ve signed up or expressed interest in receiving updates.
Occasionally, we may collaborate with other farmers, chefs, or food-related partners to share content. If your information is involved, we’ll ask for your permission before sharing anything.
Who We Share With and Why
Sometimes we need help to run the digital side of the farm. That means we work with a few third-party services that support how the site functions. Each of them handles your data responsibly and uses it only to help us do what we already do—better.
Here’s when we may share:
- Legal Requests: If laws or authorities ask us to comply, we do.
- Site Security: If threats to safety, fraud, or misuse are detected, we may use your data to protect everyone involved.
- Service Providers: Email tools, website hosts, or traffic analytics partners may process user data to keep the site humming.
- Marketing Emails: If you opt in, you’ll receive recipe ideas, new blog posts, and veggie news. You can unsubscribe anytime.
- Business Growth: If our farm team expands or changes form, data may transfer to trusted parties, but only with the same care you’ve come to expect.
- Community Comments: Leaving a comment? That info becomes part of the public site and visible to others.
- Trusted Partners: If we work with food partners, farmers’ markets, or kitchen tool collaborators, we may pass on what’s needed to fulfill a joint recipe guide, not more.
Emails From the Farm
Subscribe to our email list and you’ll receive seasonal recipe ideas, farm happenings, and tips from the team’s kitchens. Want to stop receiving these updates? Scroll to the bottom of any email and click unsubscribe. Or contact us at contact@citizenfarm.com.sg. You’ll stop getting marketing content, but if you’ve signed up for an account, service-related messages may still come through.
You can also opt out by:
- Setting your preferences during registration.
- Adjusting notification settings under your account.
- Emailing us directly to request changes.
Testimonials
Tried one of our recipes or brought home veggies from the farm? We’d love to hear how it went. If you send feedback by email or social, we may ask to share it on our site — but only with your okay.
Want it removed later? Just let us know. No hassle.
Your words help others connect with real food, real stories.
Keeping Things Safe
We protect your info with reasonable digital safeguards. While no system is flawless, we work to prevent unauthorized access or misuse. Just like on the farm, we keep the gates shut when needed.
Cookies and Site Use
We use cookies—not the baked kind—to improve your experience on CitizenFarm.com.sg. These small data files help us understand how visitors interact with our site, allowing us to offer more personalized recommendations and improve site speed.
Cookies:
- Don’t store sensitive data
- Remember your saved recipes and preferences
- Enhance site speed and layout
Like a well-tuned irrigation system, cookies work behind the scenes to keep things running smoothly. They help us remember what veggie dishes you love, suggest seasonal recipes, and save your favorite meals.
You can disable cookies in your browser settings. While the site will still work, some features like saved recipes or tailored suggestions may be slower or less accurate.
Tools That Track
We use tracking tools like pixels or scripts to learn which recipes people love and which parts of the site feel less helpful. Tracking helps us make cooking with fresh vegetables more fun for everyone.
No sensitive details are ever shared. We use this info to see how people navigate pages and adjust what we grow — online or on the farm — based on that feedback.
Google Maps & Farm Visits
Some pages use Google Maps to show where our farm lives. That tool uses its own tracking and terms. Interacting with the map may share location details with Google, like your IP address or app settings.
By using the map feature, you agree to Google’s Terms of Service and understand their Privacy Policy.
Analytics from the Field
We partner with services like Google Analytics to see which recipes people read most, how long they stay, and what devices they use. These services help us improve without guessing.
We don’t sell your data. Our goal is to make every visit to CitizenFarm.com.sg feel useful, welcoming, and easy to return to when you're hungry or planning your next organic dish.
Vendors we work with may store non-personal info like browser type or visit duration. For those curious about what data these vendors hold, visit their sites or contact them directly.
Changing browsers, deleting cache, or blocking cookies may reset your tracking preferences. That could lead to being counted as a new visitor or losing saved content.
Ads That May Follow
Sometimes we run seasonal ads or newsletter campaigns. Third-party services help manage those efforts. They may use their own tracking to know if someone saw an ad or opened a message.
They help us understand what’s working. Like good compost, we only want marketing that helps something grow. We do not pass along your contact info to others.
International Data Transfers
As part of our operations, your data may be stored and processed outside your country. Our servers are based in the United States, so if you access our site from another location, your information may be transferred internationally.
If you're located in the European Economic Area (EEA), be aware that local laws on data protection may differ. However, we take extra steps to ensure your information is protected, including the use of the European Commission’s Standard Contractual Clauses, which require that your data be safeguarded in accordance with EU laws.
Links to External Websites
CitizenFarm may contain links to external sites related to farming, organic produce, or recipes. These websites operate under separate privacy policies, so we encourage you to review their privacy terms before sharing any personal information.
We do not have control over the content, security, or privacy practices of these third-party websites. Always ensure your data is protected by reviewing their privacy policies directly.
Third-Party Service Providers
To deliver better services, we partner with third-party providers who may need access to some of your personal data. These providers include email services, payment processors, or marketing platforms. Rest assured, we only work with trusted providers who adhere to strict privacy practices.
Your Rights and Choices
You have the right to access, update, or delete your personal information stored with us. If you want to stop receiving marketing communications, you can unsubscribe anytime via the link provided in our emails or by reaching out to us directly.
For any inquiries about your personal data or our privacy practices, feel free to contact us. We are happy to assist you with any concerns.
Your Privacy Rights
If you are located in the European Economic Area (EEA) or other regions with specific data protection laws, you are entitled to several rights in relation to your personal data. These rights give you more control over how your information is handled and processed. Here's a detailed look at your privacy rights:
- Rectification: If any of your personal information is inaccurate or incomplete, you can request corrections or updates to ensure your data is always accurate.
- Access: You have the right to request access to the personal data we hold about you. This allows you to see what information we have collected, why we have it, and how we use it.
- Erasure: You may ask us to delete your personal information. In certain situations, we are required to erase your data, for example, when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent upon which we based the processing.
- Portability: If applicable, you may ask us to provide your personal data in a structured, commonly used, and machine-readable format. You also have the right to transfer that data to another service provider without hindrance from us.
- Restriction: You can request us to restrict the processing of your data. This means we can stop using your data while we work on resolving any issues regarding its accuracy or legality.
- Objection: You have the right to object to certain types of data processing. For example, you can opt-out of marketing communications or ask us to stop using your data for profiling purposes.
If you'd like to exercise any of these rights or need assistance, please contact us through the information provided below. We will respond to your request in accordance with the applicable data protection laws.
Data Security
Your privacy and the security of your data are our top priorities. To protect your personal information, we employ a combination of technical safeguards and organizational measures. This includes secure servers, encryption methods, and access controls.
However, despite our best efforts to protect your information, we cannot guarantee that online transmissions are 100% secure. There are inherent risks in transmitting data over the internet, and we recommend that you access our website in a secure environment to minimize potential vulnerabilities.
If you have any concerns about the security of your personal information, don’t hesitate to reach out to us for further details on the measures we take to ensure your data’s safety.
Data Retention
We only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the information is no longer needed for those purposes, we take steps to either delete it or anonymize it.
However, in certain cases, we may be legally required to keep certain data for longer periods. For instance, tax, accounting, or regulatory requirements might necessitate retention beyond the period of business use. In such cases, the data will be securely stored, isolated, and only accessible by authorized personnel until we are able to safely dispose of it.
Once your data is no longer needed for business purposes or required by law, we will securely delete or anonymize it. If there are circumstances where we cannot immediately delete your data, such as in backup systems or archived information, we will ensure it is stored in a way that prevents unauthorized access.
Third-Party Sharing
We respect your privacy and are committed to not sharing your personal information with third parties unless absolutely necessary. We may need to share your data in certain situations:
- Payment Processing: If you make a purchase on our website, we may need to share relevant payment information with third-party payment processors to complete the transaction. These processors operate under strict privacy policies and use your data solely for processing payments.
- Legal Requirements: We may disclose your personal data if required by law, such as in response to a subpoena or other legal obligations. We will comply with all applicable legal requirements while ensuring your data is handled with care.
We do not sell, rent, or trade your personal data with third parties for marketing purposes. If any third-party service provider is involved, we ensure that they comply with the same privacy standards we uphold, and we will only share the minimum amount of personal data necessary to carry out their services.
Children's Privacy
At CitizenFarm.com.sg, we take the privacy of young individuals seriously. Our website is not intended for children under 18 years of age. We do not knowingly collect, use, or share personal information from minors.
If we discover that we have inadvertently collected personal data from a child under 18, we will take immediate action to delete the data. This may include removing any personal information shared during registration, orders, or other interactions on the website. To request the removal of such data, parents or guardians can contact us directly at contact@citizenfarm.com.sg.
We encourage parents and guardians to monitor their children's internet usage and ensure that they do not share personal information online without parental consent. If you believe that your child has provided personal information on our site, please reach out to us, and we will assist in the removal of any data promptly.
California Privacy Rights
If you're a resident of California, you have specific rights regarding the collection of your personal information:
- Shine The Light: Under California Civil Code Section 1798.83, California residents can request information on the personal data we've shared with third parties for direct marketing purposes. To make this request, email us at contact@citizenfarm.com.sg.
- Under 18 Rights: If you are under 18 and have posted content publicly on our website, you can request removal of this information. Contact us with your account details and a confirmation of your California residency.
Updates to This Policy
This privacy policy may be updated periodically. Any changes will be reflected by the "Revised" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
Get in Touch
If you have any questions or concerns about our privacy practices or this policy, feel free to contact us at contact@citizenfarm.com.sg. We’ll be happy to assist you!